A service that allows customers to submit complaints related to the services or activities provided by the MOC of Culture, with the aim of improving service quality and ensuring customer satisfaction. Complaints are received, reviewed, and responded to within a specified time frame in accordance with the MOC’s approved work policies and procedures.
A service that allows customers to submit innovative and effective ideas and suggestions related to the MOC’s areas of work, aimed at developing and improving its services. Suggestions are received, reviewed, and responded to within a specified time frame in accordance with the MOC’s approved work policies and procedures.
This service is provided to federal or local entities concerned with museums and antiquities. It aims to register artifacts arriving from other countries in order to grant them immunity and legal protection during their stay in the UAE, whether for temporary exhibitions, research, or cultural exchange purposes.
The Ministry’s public libraries provide a lifetime library membership service to all nationals and residents of the UAE to benefit from library services including borrowing books, using library facilities and other benefits.
