Start Service

About this service

A service that allows customers to submit complaints related to the services or activities provided by the MOC of Culture, with the aim of improving service quality and ensuring customer satisfaction. Complaints are received, reviewed, and responded to within a specified time frame in accordance with the MOC’s approved work policies and procedures.

Category Icon representing the category classification of the service.
Category
Procedural
Sector Icon representing the sector classification of the service.
Sector
Customer Happiness
Department Icon representing the department classification of the service.
Department
Strategy and Future Department
Service Type Icon representing the service type classification of the service.
Service Type
G2G, G2C, G2B
Service Structure Icon representing the service structure classification of the service.
Service Structure
Secondary
Target audience Icon representing the target audience classification of the service.
Target audience
Individuals, Local and Federal Government Entities, NGOs, Private Organizations
Fee Type Icon representing the fee type classification of the service.
Fee Type
N/A
Priority service
No,
Proactive service
No,
Delivery type
Electronic,
Start Service
Service completion duration Icon representing the completion duration of the service.

Service completion duration

3 Working days

Service fee Icon representing the service fee of the service.

Service fee

NA

MOC Offices & Centers

  • Phone: 800.552.255
  • Email: info@moc.gov.ae